Cookie Settings
Please allow us to collect data about how you use our website. We will use it to improve our website, make your browsing experience and our business decisions better. Learn more
At Easy Process Bank ("Easy Process Bank", "we", "our", or "us"), protecting your personal information is fundamental to the trust you place in us. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, use our banking services, mobile applications, or communicate with us.
We may collect personal information including:
Full name
Date of birth
Residential and postal address
Email address
Telephone number
Government-issued identification
Banking and payment information
Employment and financial information
Device information and IP address
Website usage data through cookies and analytics
Communications with our customer support team
We use your information to:
Open and manage your accounts
Verify your identity
Process deposits, withdrawals, transfers, and payments
Prevent fraud and financial crime
Comply with legal and regulatory obligations
Improve our banking products and services
Respond to enquiries and provide customer support
Send important account notifications and security alerts
Personalise your banking experience
Where applicable under UK data protection laws, we process your personal information because:
It is necessary to perform our contract with you.
We have a legal obligation to do so.
You have provided consent.
It is necessary for our legitimate business interests, provided your rights are protected.
We may share your information with:
Regulatory authorities
Payment networks
Credit reference agencies
Fraud prevention agencies
Technology service providers
Identity verification partners
Professional advisers and auditors
Law enforcement agencies where legally required
We never sell your personal information to third parties.
We maintain industry-standard administrative, technical, and physical safeguards to protect your personal information. These measures include encryption, secure servers, multi-factor authentication, continuous monitoring, access controls, and regular security assessments designed to safeguard your information against unauthorised access, disclosure, alteration, or destruction.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.
Depending on applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict certain processing activities
Object to processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with the relevant supervisory authority
Our website uses cookies and similar technologies to improve functionality, analyse website traffic, enhance security, and personalise your browsing experience. You may manage your cookie preferences through your browser settings, although some features may not function properly if cookies are disabled.
Where your personal information is transferred outside the United Kingdom, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Our banking services are intended for individuals who meet the legal requirements to hold an account. We do not knowingly collect personal information from children without appropriate parental or legal consent where required by law.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our services. Any updates will be published on this page together with the revised effective date.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Easy Process Bank
Email: privacy@easyprocessbank.co.uk
Telephone: +44 7412 819951
We are committed to handling your personal information responsibly, transparently, and securely, ensuring your trust remains at the heart of everything we do.